Booking, Cancellation and other General terms of Participation in Allsail Training Courses, Regattas, Cruises and Events – see below for Charters
Updated 1 January 2021
PLEASE READ THE FOLLOWING CONDITIONS CAREFULLY EACH SPECIFIC COURSE, REGATTA, CRUISE OR EVENT MAY HAVE MORE DETAILED TERMS AND CONDITIONS. PLEASE ASK US FOR DETAILS.
Please note that these updated Terms apply for courses, regattas, cruises, events and charters that have a commencement date after 1 January 2021 – not withstanding that the original booking may have been made prior to 1 January 2021.
CONFIRMATIONS:
Generally bookings cannot be confirmed until a deposit of the greater of $200 or 30% of the Course fee, Regatta, Cruise or Event fee is received. Payment can be made by credit card, EFTPOS or cash. Deposits and payments are NOT refundable – but in some circumstances may at Allsail’s absolute discretion be transferable to another event.
Please note: Overseas Cruises or Regattas, Yacht Charter and some other Events may have different booking and payment requirements outlined on their booking forms and in their specific terms.
PAYMENTS:
Australian Sailing Keelboat Courses: Full payment is required prior to commencement of the Course – unless paying by Allsail’s scheduled instalment payment plan agreed with Allsail and a signed authorisation for payment by nominated credit card details provided.
IYT courses, Regattas, Cruises or other Events: Deposit of $200 or 30% usually applies. Full payment is normally required one month before the commencement date.
CANCELLATION:
Cancellation of session, Rescheduling/ Change of Date Request
Australian Sailing Keelboat Start Crewing and Start Helming, Skipper and Keelboat Racing – Cancellation of a session by the student generally requires 3 days notice prior to the scheduled time – by phone or by email to Allsail. As we have our boat, instructor and student/ crew numbers planned – then later cancellations may incur a $50 rescheduling fee.
Rebooking/ rescheduling is on a standby basis and subject to availability.
IYT International Crew, Bareboat Skipper Onboard Overnight courses, Regattas, Offshore Cruises and similar Events
Cancellation within 30 days of the commencement will forfeit 50% of the full fee.
Cancellation within 14 days of the course start will forfeit 100% of the full fee.
We have booked skippers, instructors and our large expensive yachts and are committed to their use. Rescheduling and change of date requests may not be able to be accepted. If a reschedule is available then a reschedule fee of $200 will apply.
We will try to be flexible regarding late postponement due to any Covid19 safety issue or restrictions or because you or one of your close associates develops flu like symptoms
We will try to organize a replacement in the event of an emergency, however if we are unable to find a replacement the conditions above will be strictly enforced. No refunds available. We recommend you insure against loss of fees in case of emergency or sickness. We do not provide insurance.
INCLEMENT OR UNSAFE WEATHER:
For safety or other reasons, Allsail, at its absolute discretion, may determine the suitability of conditions and the possibility of postponement on the day of the session. Sailing will likely not proceed if there is a strong wind warning or gale warning issued for Pittwater or Broken Bay by the Bureau of Meteorology. If the session is unable to proceed due to weather conditions, then the student will be entitled to rebook another time (subject to availability) – no refunds are given. The student (and/or their guests) will have no claim on Allsail for any inconvenience, or costs or contingent costs incurred.
Please also note the FORCE MAJEUR clause in the Charter section below which also applies to all training courses, regattas, cruises and events.
Allsail’s Charter Booking Conditions
CONFIRMATIONS: Bookings cannot be confirmed until deposit of $300 or 30% of the proposed charter fee (whichever is the greater) is received. Payment can be made by cheque, credit card, EFTPOS or cash. Authorisation of payment of the deposit is deemed to be commencement of the agreement to charter.
PAYMENTS: Full payment is normally required 30 days prior to charter date by credit card, EFTPOS or cash. Personal and company cheques are acceptable only if paid 35 days prior to charter. Allsail will not hand over the yacht for charter unless full payment has been made on these terms before charter commencement.
ALL BOOKINGS: Cancellation requires 30 days’ notice prior to departure in writing or by email to Allsail. You will be required to produce Allsail’s written acknowledgement of your cancellation request for refunds to take place. All refunds incur an administration fee of 10% of the proposed charter fee. If you cannot give 30 days’ notice for cancellation or agreed postponement 50% of the total charter fee will be forfeited. If you cancel within 14 days of the charter date Allsail will only refund 20% of the charter fee unless the yacht is booked for the full charter period by another party. Cancellation within 7 days – full charter fee is forfeited unless the yacht is rebooked for the full charter period to another party.
SECURITY BOND PAYMENTS: A security bond of $2000 is required for each charter. We will take an imprint of your credit card and you irrevocably authorise us to charge up to $2000 for documented damage caused in your charter period however caused – normal wear and tear excepted – or for late return ($120 per hour or part thereof). Vouchers are held for 14 days after charter completion and either returned or destroyed at your direction. Personal and company cheques are not acceptable for security bond payment. If the charterer or guests damage the Yacht whilst under the influence of alcohol, drugs or in any way which means that the yacht insurance policy is invalid – then the charterer is responsible for the total cost of any damage sustained.
IF YOU POSTPONE THE CHARTER: In the case of a postponement approved by Allsail, the deposit and any other payments made will be held by Allsail for a future booking (subject to availability). NO REFUNDS
A rebooking fee of $200 or up to10% of the charter fee may be charged.
FORCE MAJEUR: If the Charter is prevented or restricted by reason of fire, storm, flood, earthquake, war, labour dispute, bush fires, smog and air quality, health pandemic, transportation embargo, law, order, directive of the Government or any condition beyond the reasonable control of Allsail, then the Charter will be postponed to another suitable and available date – NO REFUNDS – and the Charterer (and their guests) will have no claim on Allsail for any inconvenience, or costs or contingent costs incurred.
INCLEMENT OR UNSAFE WEATHER: Allsail determines the suitability of conditions and the possibility of postponement on the day of the charter. The yacht may not be allowed out on charter if there is a strong wind warning or gale warning issued for Pittwater or Broken Bay by the Bureau of Meteorology. The charterer must not sail the yacht if winds exceed 25 knots. Please find a safe mooring and call Allsail for instructions. If the charter is unable to proceed due to weather conditions, then the charterer will be entitled to rebook another hire period (subject to availability) or be issued with a credit note valid for 12 months from the date of the original charter – NO REFUNDS. The Charterer (and/or their guests) will have no claim on Allsail for any inconvenience, or costs or contingent costs incurred.
YACHT AVAILABILITY: Allsail reserves the right to change a charterer’s booked yacht to another yacht with as similar size and / or style as possible. I f for any reason the booked yacht or a suitable replacement is not available on the day of the charter then Allsail will refund all moneys paid. The Charterer will have no claim on Allsail for any inconvenience, or costs or contingent costs incurred by the charterer or their guests.
CATERING: Please arrange yourself or direct with the Waterfront Store at Church Point or another provider. Alcohol can be purchased there at the bottle shop. No returns or storage for left over drinks is available.
CAR PARKING: There is pay ticket parking in the council carpark or street parking in adjacent streets for free. Please check the signs carefully. Ask us for alternatives when you arrive before paying for parking.
ATTIRE: Please ensure your guests do not wear black soled shoes or hard shoes as these can mark the decks or damage the varnish work. Comfortable clothing is recommended.
RIGID PLASTIC AND METAL FOOD CONTAINERS OR COOLERS OR ‘ESKIES’: are not permitted aboard due to the damage they can cause to the timberwork. Each yacht has a fridge or icebox.
DOCKING: Docking at most jetties or wharves is strictly forbidden. Dinghies are available at an additional cost, or water taxis can be contacted on at additional cost. Docking damage is the greatest risk to your security bond.
CHARTER AREA AND OVERNIGHT CHARTERS: Under no circumstances are the yachts allowed offshore. You must stay within the charter area as outlined in your briefing. For overnight bareboat charters yachts must be safely moored before dark and must not move between sunset and sunrise.
SKILL AND COMPETENCY OF THE CHARTERER OR SKIPPER: In the case of a bareboat charter the Charterer or nominated skipper must show evidence of their prior experience, qualifications and skill and ability to skipper the Yacht proposed for hire to the reasonable satisfaction of Allsail. The skipper should complete the Sailing Resume as supplied by Allsail. If in Allsail’s reasonable opinion the nominated skipper is not sufficiently qualified or experienced, then a qualified skipper or guide will be required to accompany the charter. Fees apply.
If during the briefing at the commencement of the charter the nominated skipper does not exhibit the claimed experience and skill to the reasonable satisfaction of Allsail then the charter can only proceed with a qualified skipper or guide on board. Refer the Allsail schedule of rates for the cost. If the charterer is not prepared to continue with the charter under these conditions then the charter is cancelled. In this case the client will be refunded only 40% of the charter fee.
